FAQs
1. What Types of Products Do You Offer?
At M & G Sheds Ltd, we specialize in a variety of garden sheds, storage solutions, and outdoor structure. Our products are designed to meet diverse needs and preferences. For a complete list of our offerings, please visit our website.
2. How Can I Place an Order?
You can place an order directly through our website by selecting the product you wish to purchase, adding it to your cart, and proceeding to checkout. Follow the prompts to enter your shipping and payment information.
3. What Payment Methods Do You Accept?
We currently accept PayPal payment methods only.
4. What Is Your Shipping Policy?
We offer free standard shipping on all orders within the United Kingdom. Orders typically take 6-8 days to deliver . Please refer to our Shipping Policy for more details.
5. What Is Your Return Policy?
We want you to be satisfied with your purchase. If you wish to return an item, it must be unused and in its original packaging within 30 days of delivery. Please refer to our Refund and Return Policy for full details on the return process.
6. How Do I Initiate a Return?
To initiate a return, please contact us at: Support@mgsheds.co.uk or call us at : +44 741 531-5564. Provide your order number and reason for the return. We will send you return authorization and instructions.
7. How Long Does It Take to Process a Refund?
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 10 business days. To know more about Refund , visit our Refund and Return Policy Pages.
8. Do You Offer Warranty on Your Products?
Yes, we provide a warranty on our products against defects in materials and workmanship. The length and terms of the warranty may vary depending on the product. Please refer to the product description or contact us for specific warranty information.
9. What Should I Do If My Product Arrives Damaged?
If your product arrives damaged, please contact us immediately at: Support@mgsheds.co.uk or +44 741 531-5564. Provide your Order Number and details of the damage, along with photographs if possible. We will work with you to resolve the issue.
10. Can I Change or Cancel My Order?
If you wish to change or cancel your order, please contact us as soon as possible. Once the order is processed or shipped, we may not be able to accommodate changes. Please refer to our Refund and Return Policy for more details.
11. Do You Ship Internationally?
Currently, we only offer shipping within the United Kingdom. Unfortunately, We do not ship to International locations at this time.
12. How Can I Contact Customer Support?
You can reach our customer support team via email at: Support@mgsheds.co.uk or by calling us at +44 741 531-5564. Our support team is available to assist you with any inquiries or concerns.